Suzy Bates
Professional Services Leader - Client Success - Global IT Management - Team Leadership - Coaching & Mentoring
- Role
- Director - ERP at R-Cubed Consulting
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Suzy Bates
Accomplished professional services and technology leader, passionate about delivering best-in-class customer solutions, account management, product education, training, and post-implementation support needed to maximize customer satisfaction, retention, renewal rates • Cultivating exceptional relationships with client leaders, stakeholders, and strategic partners in order to clarify solution requirements and ensure project success.• Developing IT strategy and creating systematic, practical plans to deliver complex technology solutions within aggressive time and budget parameters.• Evaluating/implementing ERP and COTS software solutions and related training, onboarding, and technical support functions to meet the needs of growing businesses.• Mentoring and coaching high-performing global teams through all end-to-end project delivery steps, as well as internal change and transformation i••••••••@gmail.com
Experience
Director - ERP
Sep 2023 — Present · Portland, OR, US
We are a business strategy & technology consulting firm. Our “Why” is underpinned by Relationships, Results & Reputation and guides our way of working.
Education
Oregon State University
BS, Business - Finance
Skills
- Professional Services
- Customer Relationship Management (Crm)
- Integration
- Process Improvement
- Requirements Analysis
- Cloud Computing
- Enterprise Resource Planning (Erp)
- Erp
- Project Management
- Saas
- Business Intelligence
- Business Process Improvement
- Software Project Management
- Crm
- Software as a Service (Saas)
- Sdlc
- Enterprise Software
- Software Development Life Cycle (Sdlc)
- Pmp
- IT Strategy
- Management
- Business Analysis
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