Suzi J.

Senior Creative Media Specialist @The TJX Companies, Inc.

Framingham, MA, US

Collaborate with key stakeholders to understand business objectives and strategies, leveraging digital content to enhance user experience and drive engagement across various digital platforms- Design and produce videos, infographics, and other digital assets to streamline communication and support learning initiatives, improving knowledge retention and engagement- Develop and maintain a comprehensive video library for digital platforms, showcasing Marmaxx Best Practices to ensure visual learning consistency and support knowledge transfer- Partner with the MMX Store Operations Communication Team to conceptualize and design visual content, ensuring messaging aligns with brand standards and supports project rollouts- Create impactful training materials, including videos and infographics, to enhance Management and Associate Training programs, simplifying complex process and procedures to improve retention- Lead the creation of storyboards, scripts, directing, filming, and editing for Associate Training videos, focusing on Customer Engagement best practices and standard operating procedures- Produce microburst videos for digital platforms including Mood Media and Workjam, spotlighting new store openings, leadership updates, and key company initiatives- Develop engaging marketing and internal communication videos to share company updates and promote key messages across the organization- Leverage AI voiceover technology to streamline production timelines and increase efficiency while maintaining high-quality audio for training- Edit and enhance video content using Adobe Premiere Pro and Lightroom to ensure professional-quality visuals, sound, and overall production value- Capture high-quality digital photography in stores to create branded collateral for marketing and internal materials, ensuring alignment with company identity- Contribute to special projects as assigned

Framingham State University

Communication Arts, Organizational Corporate