Suzette Hafey

Manager, Community & Partner Engagement @Ambulance Victoria

Melbourne, AU
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Manager, Community & Partner Engagement @Ambulance Victoria

Doncaster, AU

Design, deliver and lead community education programs that grow community resilience to improve health outcomes for all Victorians. Establish and maintain positive relationships with key stakeholders and partners to enhance understanding of AV’s role in the community and build reputational value. Align outcomes to our Divisional purpose and Ambulance Victoria’s strategic objectives. Track, measure, and analyse activity for social impact.

EDUCATION

2012 — 2013

Box Hill Institute

Diploma of Sustainable Operations, Engineering

1988 — 1991

Box Hill Institute

Advanced Diploma Hospitality Management, Hospitality Administration/Management

N/A

Governance Institute of Australia

Governance and Risk Management

2000 — 2003

Holmesglen

Diploma of Business Managment, Business Administration and Management, General

2005 — 2005

Swinburne University of Technology

Certificate IV Project Management, Business Administration and Management, General

SKILLS

CommunicationProject CoordinationStakeholder EngagementMarketing CommunicationsCrmProject PlanningProject DeliveryStrategic PartnershipsStrategic CommunicationsLeadershipStakeholder ManagementTeam LeadershipProcess ImprovementBudgetingStrategic PlanningKey Account DevelopmentProgram ManagementProject ManagementCustomer ServiceCoachingAnalysisSustainabilityTeam ManagementCustomer EngagementStrategic ThinkingWater EfficiencyBudgetsBusiness StrategyEvent ManagementKey Account ManagementBusiness Process ImprovementStrategyEvent PlanningCoordinating Events

ABOUT SUZETTE HAFEY

A highly experienced Relationship Manager with expertise in strategy, planning, stakeholder engagement, communications, project management and leading teams; priding myself and my team in delivering exceptional outcomes and anticipating customer needs. A motivated and experienced leader who focuses on building relationships dedicated to delivering innovative customer and strategic solutions. Has strong interpersonal skills with an emphasis on teamwork and relationship building to enable the effective communication of concepts and problem solving through personal influence and strategic knowledge in an efficient and effective manner.Key competencies include: strategic plan design and delivery; project management; stakeholder engagement; program/solution design and delivery; process improvement; leading teams.

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Suzette Hafey — Manager, Community & Partner Engagement at Ambulance Victoria in Melbourne, AU | Unifers