Suzette D. Roberts

Customer Service Operations

Role: Customer Service Operations Supervisor at Qvc Group
Location: Norfolk City County, VA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Suzette D. Roberts

Versatile operations manager trained in multiple disciplines that thrives in dynamic,…

Experience

Customer Service Operations Supervisor
Qvc Group
Apr 2015 — Present · Chesapeake, VA, US

Education

Christ the King High School
St. John's Antigua
Pace University - Lubin School of Business
Bachelor's Degree
1993 — 1998

Skills

Inventory Control
Coaching
Six Sigma
Increase Productivity
Mortgage Lending
Loan Servicing
Team Building
Management
Process Improvement
Reports
Loans
Strategic Planning
Complaint Management
Credit
Negotiation
Complaint Resolution
Banking
Risk Management
Team Management
Forecasting
Team Leadership
Problem Solving
Procedure Development
Customer Satisfaction
Staff Management
Staff Development
Leadership
Operational Risk Management
Customer Retention
Customer Service
System Implementations

Contact information

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Work email
•••••@qurateretailgroup.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Qvc Group

Retail · 2.8K employees · West Chester, Pennsylvania, United States

QVC Group is a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group reaches more than 200 million homes worldwide via 15 television channels, which are widely available on cable/satellite TV, free over-the-air TV, and FAST and other digital livestreaming TV. The retailer also reaches millions of customers via TikTok Shop (with 10 live channels), the QVC+ and HSN+ streaming experience, Facebook, Instagram, YouTube, Pinterest, websites, mobile apps, print catalogs, and in-store destinations. QVC Group, Inc. (OTCID: QVCAQ, QVCGQ, QVCPQ) is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – and other minority interests. Headquartered in West Chester, Pa., QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

qurateretailgroup.com

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About Suzette D. Roberts

Experience

Customer Service Operations Supervisor

Education

Christ the King High School

Pace University - Lubin School of Business

Skills

Find verified contacts for anyone on LinkedIn