Suzette Hoffman

About Suzette Hoffman

As the VP, Client Service at MarginEdge, I lead a team of professionals who deliver exceptional service and support to our clients, who use our innovative platform to streamline their restaurant operations and accounting. With over 20 years of experience in the hospitality industry, I have a deep understanding of the needs and challenges of our customers, and I ensure that our solutions meet and exceed their expectations.I also leverage my extensive expertise in learning and development, training, and facilitation to design and implement programs and initiatives that enhance the performance and skills of our internal and external stakeholders. I have a proven track record of creating and managing effective instructional design curriculum, onboarding new hires, and spearheading change management projects. My mission is to empower and enable our team and our clients to achieve their goals and grow their businesses.

Experience

1. VP, Client Service at Marginedge

   MarginEdge

   Mar 2018 — Present · Arlington, VA, US

   From one picture to the big picture! It all starts with your closing manager snapping photos of invoices with their smartphones. We take it from there – every line item and every handwritten note is captured! We then integrate with your POS, so each day you know everything you bought and everything you sold! A rolling P&L with drill down capability and it flows effortlessly to your Accounting System of choice.In between, our tech:does data entry of all of your invoicesupdates pricing on your inventory sheets (food and beverage)updates your ordering sheetskeeps your recipes – prep and plated – prices up to date with a real time kitchen recipe vieweralerts you if the prices of key ingredients jumpdetermines theoretical food and beverage cost/usage vs actualWe are currently working with 300+ restaurants in 25 states, from QSR to Fine Dining - Join Us!

Education

• Radford University

  B.A, Social Sciences

Skills

• Budgets
• Food
• Marketing
• Menu Development
• Leadership
• Restaurant Management
• Sales
• Restaurants
• Hospitality
• Training
• Customer Satisfaction
• Culinary Skills
• Food & Beverage
• Team Building
• Management