Suzette A.
Experienced Senior Global Operations Manager | Vendor Management Specialist
- Role
- Senior Manager Global Operations at Quotient Technology Inc
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Suzette A.
As an accomplished Senior Global Operations Manager, I managed and led 100+ team members located in the US and India specializing in critical areas such as receipt processing for cash back rebates, fraud monitoring, customer service, IO writing, order management, content management and internal specialty support for our US and Europe business. By effectively coordinating and guiding these teams, I ensure seamless operations and delivery of exceptional results. In addition to managing internal support teams, I specialize in vendor management for some of our operation teams. As a main point of contact for our operational partners, I handle coordination and maintain strong relationships with external entities like Clearing Houses. This role allows me to optimize operational efficiencies and drive seamless collaboration between our organization and external partners, ensuring a streamlined workflow and successful outcomes. With a proven track record of success in driving operational excellence, I am passionate about optimizing processing, fostering strong team dynamics and achieving outstanding outcomes.
Experience
Senior Manager Global Operations
Mar 2020 — Present · Cincinnati, OH, US
Education
San José State University
Masters of Library & Information, Science
2008 — 2010
Notre Dame de Namur University
Bachelor of Arts, Double Major in History & Political Science
2004 — 2006
San Sebastian College Recoletos de Manila
Bachelor of Science, Commerce – Legal Management
1998 — 2002
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