Suzan Standing

Manager Hotel Commercial @American Express Global Business Travel

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Manager Hotel Commercial @American Express Global Business Travel

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London, GB

Dynamic Business Travel Professional | Amex GBT Consortia Program | Strategic Partnerships | Operational ExcellenceProven leader in driving operational efficiency and strategic development. Expertise in- Consortia Program - Comprehensive Stakeholder Management- Data-Driven Insights and Performance Optimization- Supplier Relationship Management- Internal Communication and Process ImprovementPassionate team leader dedicated to individual professional growth, focusing on identifying and nurturing unique development paths for team members. Committed to creating an environment of continuous learning and personal empowerment.Driving complex hotel commercial operations and cross-functional projects, managing end-to-end initiatives from strategic planning to execution across multiple business units and stakeholder groups.Committed to continuous learning, cross-functional collaboration, and delivering exceptional business travel solutions.

EDUCATION

2007 — 2010

Les Roches Marbella Global Hospitality

Diploma

2006 — 2007

Malmö University

English for Professional Purposes

2003 — 2006

S:t Petri

High School Degree

SKILLS

Salesforce.comZendeskOtaEmployee TrainingExacttargetMicrosoft OfficeSalesHotelsEvents CoordinationTravel TechnologyClearslideMicrosHotel ManagementEvent PlanningRooms DivisionLotus NotesHotel BookingHospitalityNew Account AcquisitionYield ManagementHospitality IndustryOperaOnline TravelReservationAccount ManagementRevenue AnalysisSqlTourismFront OfficeDriving LicenseHospitality ManagementFood & BeverageCustomer ServiceDecoration

ABOUT SUZAN STANDING

A trusted and adaptable professional with expertise across sales, hospitality, technology distribution, and marketing. At Expedia Group (Travel Industry), I excelled in leading B2B division operations, optimizing processes, and driving business partner compliance and supply usage strategies with a high-performing team.I specialize in creating and maintaining high-quality service delivery operations within large corporate ecosystems, providing strategic solutions to complex commercial challenges. My approach focuses on collaborative cross-functional teamwork, consistently exceeding stakeholder expectations through innovative problem-solving and relationship-building.A caring leader and mentor, I am passionate about aligning individual performance with team success, creating an environment where professional achievement and employee happiness coexist. My strength lies in building trust-based relationships with colleagues and external partners, driving meaningful business outcomes through strategic leadership and collaborative excellence.

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Suzan Standing — Manager Hotel Commercial at American Express Global Business Travel in London, GB | Unifers