Suzanne Zents
Helping people to get out of a state of desperation and into a state of inspiration
- Role
- Food Server at Black Cow
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Suzanne Zents
I am passionate about making a positive difference in people’s lives. I truly believe…
Experience
Food Server
Apr 2021 — Present · Newburyport, MA, US
Supervised and developed team members through mentoring and coaching. • Trained and assessed new employees on company policies/procedures, menu knowledge and customer service utilizing adult learning methodologies.• Created reports to accurately track data of sales; then effectively communicated with superiors to track, analyze, report and define sales trends.• Utilized multitasking abilities. Utilized customer service skills with customers, communicated effectively and efficiently with staff members to expedite accurate and timely service in high volume working environments.
Education
Bellevue University
Master of Arts (M.A.), Managerial Communications/Executive Coaching
2015 — 2016
College of St Mary Omaha
Bachelor of Arts (B.A.), Computer Graphics
1993 — 1995
Skills
- Strategic Planning
- Small Business
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Communication
- Project Management
- Social Media
- Coaching
- Training
- Leadership
- Interviews
- Leadership Development
- Event Planning
- Management
- Team Building
- Small Business Development
- Microsoft Office
- Sales
- Problem Solving
- Public Speaking
- Customer Service
- Social Networking
- Microsoft Word
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