Suzanne V. Robinson
Strategic Operations and Learning Development Expert, Transforming organizational culture and driving operational excellence
- Role
- Strategic Advisor at The Northridge Group
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Suzanne V. Robinson
I help organizations thrive in rapidly evolving environments by integrating AI…
Experience
Strategic Advisor
Jun 2024 — Present · Chicago, IL, US
Managemebt Consultant-Helping companies scale smarter by transforming customer, employee, and digital experiences. Identifying and implementing operational improvements reducing expenses and increasing growth across a wide range of industries.
Education
Roger Williams University
Bachelor's degree
Skills
- Customer Experience
- Broadband
- Contract Management
- Retention Strategies
- Human Resources
- Budgets
- Process Improvement
- Retail
- Solution Implementation
- Sales Management
- Telecommunications
- Multi-Channel Retail
- Employee Training
- Business Transformation
- Sales Operations
- Customer Retention
- Customer Service
- Telephony
- User Acceptance Testing
- Customer Satisfaction
- Operations Management
- E-Commerce
- Vendor Coordination
- Cross-Functional Team Leadership
- User Experience
- Call Centers
- Sales
- Call Center
- Vendor Management
- Wireless
- Management
- Leadership
- Production Support
- Marketing
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