Suzanne Roberts

WORK HISTORY

EDUCATION

SKILLS

ABOUT SUZANNE ROBERTS

PROFILE & VALUE Corporate Quality — Vast knowledge, extensive experience and exceptional success in the application of contemporary quality theories, methodologies and processes within large-scale, highly complex organizations doing business in industries with demanding regulatory requirements and customer expectations. Service & Operational Improvement Specialist — Uniquely qualified by the ability to translate vision into strategy, actions and results — overall operational performance and profitability via continuous improvements in productivity, efficiency and accuracy. Talented Leader — Expert in building and leading functionally and culturally diverse teams; excels in placing the right person in the right position and getting the very best from each individual. Natural Communicator & Relationship Builder — Effective in interacting with and influencing individuals at all organizational levels — from frontline employees to senior-level executives, directors and corporate officers, suppliers, strategic partners, customers. Role Model for Excellence — Distinguished by performance-based promotions within world-class corporations with dynamic, competitive cultures. Characterized by others as smart, professional, polished, dependable and fair; an individual of strong ethics and integrity.Specialties: Leading change, quality management, process improvement, best practices replication, benchmarking, lean six sigma, scorecard development