Suzanne Abramson Norr

About Suzanne Abramson Norr

I’m an operations executive who builds the teams, systems, and structure creative organizations need to grow and do great work.As COO of AvatarLabs, I lead the full operational scope of a creative studio, including production, HR, finance, resource planning, and client management, for clients such as Universal, Paramount, Netflix, DreamWorks, and Amazon. I’ve helped scale the studio to more than 60 people and built the processes and infrastructure to support that growth.Before AvatarLabs, I was SVP of Operations at Schematic, where I led production and resource management across multiple offices and supported expansion into London, Atlanta, Minneapolis, Costa Rica, New York, and Los Angeles. I built the operational foundation for that growth, then led restructuring through the 2008 downturn while keeping teams steady and client work on track.At Warner Bros. Online, I led creative and client services across large-scale entertainment marketing and digital content production, which gave me a strong foundation in how creative organizations operate at scale.I’m especially drawn to companies building something new, where creative ambition is ahead of the infrastructure and there’s an opportunity to bring clarity, create structure, and help a business scale in a smart, sustainable way.

Experience

1. Chief Operating Officer

   Avatarlabs

   Sep 2010 — Present

   I lead operations for an award-winning creative agency delivering digital marketing and content for major entertainment and media brands. My role spans production operations, finance, resource planning, human resources, and client management, with a focus on building the systems and structure that support high-quality creative work at scale. I built and streamlined the operational foundation of the business, helping guide the company through growth to 60+ employees across design, technology, business development, and project management, while navigating COVID and broader industry change. Clients include Paramount, PBS, Universal, DreamWorks, Coca-Cola, and Amazon.

Education

• School of Visual Arts

  MFA, Computer Graphics

• Virginia Commonwealth University

  BFA

• New York University

  Interactive Telecommunications Program