Suzanne Lexier

Senior Consultant @EY

Calgary, AB, CA

Change Management: Led organizational change management for the large-scale implementation of SAP Ariba, ensuring a smooth transition and adoption. Responsibilities included stakeholder analysis, engagement, and establishing a Change Champion Network to drive adoption. Conducted change readiness assessments and developed a communication and engagement strategy to keep stakeholders informed. Supported program management and integration efforts across multiple projects to ensure cohesive implementation.Role Design: Partnered with the global talent team to create new roles and update existing ones within the technology department, aligning them with current and future industry trends. Eliminated redundant roles, clarified role expectations, and aligned responsibilities with skill development pathways to ensure organizational needs were met.Organizational and Process Design: Optimized employee roles and processes to improve clarity, efficiency, and alignment with business objectives. Conducted engagement workshops and surveys to inform a detailed current state assessment for a new team. Delivered 17 process designs, two procedures, and seven standardized templates, fostering consistency and minimizing redundancy.Skills and Capability Assessment: Delivered a comprehensive skills and capability assessment to identify current and future operational needs. Facilitated consultations across all levels to gauge workforce proficiency and collaborated with learning and development teams to advance initiatives for enhancing individual and team capabilities.Culture Activation: Supported an enterprise-wide culture shift by developing a project plan, identifying resource gaps, and devising implementation strategies. Collaborated with stakeholders to ensure the initiative’s successful delivery.

Ivey Business School at Western University

Master of Business Administration - MBA

Queen's University

Bachelor of Science (B.Sc.)