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Suzanne Clarke

Senior Customer Success Manager - Saas @Workhuman

Springfield, MA, US
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2021 — Present

Senior Customer Success Manager - Saas @Workhuman

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Workhuman is a mission with a company. With more than 5M users, in 180 countries, supporting 30+ languages, Workhuman helps the world’s leading brands build cultures that leverage the power of human connection. The Workhuman Cloud®, Workhuman\'s Social Recognition® and Continuous Performance Management platform, unleashes the passion and potential of every human who works for a living. It is where employees unite around a shared purpose; leaders gain unparalleled insights into what drives performance, satisfaction, and retention; and HR delivers on their employer brand values. As a Senior Customer Success Manager, I own and manage the on-going, multi-level, strategic relationship and development of a key group of enterprise level customers. As a strategic partner, I maximize program and feature adoption, promote and ensure alignment with best practices, and work to deliver and achieve the customer\'s program goals and objectives. As a trusted advisor, I strive to provide an exceptional customer experience and ensure that each of my customers achieves sustainable value from the Workhuman solution and is satisfied with our products.

EDUCATION

N/A

Harvard Law School

Certificates of Participation

N/A

Elms College

Bachelor of Arts , GPA 3.89

SKILLS

Active Team PlayerNew Business DevelopmentTeam BuildingProperty ManagementQuick StudyNegotiationProject ManagementReal EstateLeadership DevelopmentMarketing StrategyGood Instincts and a Strong Business AcumenSocial Media MarketingStrong Leadership CapabilitiesExceptional Customer Relationships ManagerManagementCreative Problem SolvingBrand ManagementHighly Motivated Self-StarterReal Estate SalesBrand DevelopmentSales ManagementLeadershipCross-Functional Team LeadershipNew Project Start-Ups and InitiativesPublic RelationsAccomplished, Results Driven Sales Manager/ SalespersonStrong Ability to Manage Multiple PrioritiesMarketing CommunicationsTeam ManagementMarketingOn-Site Property ManagementStrong Ability to Meet Aggressive DeadlinesRegional Property ManagementResidential Home SalesReal Estate MarketingTrainingBusiness DevelopmentHighly Effective Communication Skills, Both Oral and WrittenReal Estate DevelopmentStrong Copywriting and Editing Skills

ABOUT SUZANNE CLARKE

Results and sales-driven strategic partner focused on strengthening customer…

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