Suzanne Clarke

About Suzanne Clarke

Results and sales-driven strategic partner focused on strengthening customer…

Experience

1. Senior Customer Success Manager - Saas

   Workhuman

   Nov 2021 — Present

   Workhuman is a mission with a company. With more than 5M users, in 180 countries, supporting 30+ languages, Workhuman helps the world’s leading brands build cultures that leverage the power of human connection. The Workhuman Cloud®, Workhuman\'s Social Recognition® and Continuous Performance Management platform, unleashes the passion and potential of every human who works for a living. It is where employees unite around a shared purpose; leaders gain unparalleled insights into what drives performance, satisfaction, and retention; and HR delivers on their employer brand values. As a Senior Customer Success Manager, I own and manage the on-going, multi-level, strategic relationship and development of a key group of enterprise level customers. As a strategic partner, I maximize program and feature adoption, promote and ensure alignment with best practices, and work to deliver and achieve the customer\'s program goals and objectives. As a trusted advisor, I strive to provide an exceptional customer experience and ensure that each of my customers achieves sustainable value from the Workhuman solution and is satisfied with our products.

Education

• Harvard Law School

  Certificates of Participation

• Elms College

  Bachelor of Arts , GPA 3.89

Skills

• Active Team Player
• New Business Development
• Team Building
• Property Management
• Quick Study
• Negotiation
• Project Management
• Real Estate
• Leadership Development
• Marketing Strategy
• Good Instincts and a Strong Business Acumen
• Social Media Marketing
• Strong Leadership Capabilities
• Exceptional Customer Relationships Manager
• Management
• Creative Problem Solving
• Brand Management
• Highly Motivated Self-Starter
• Real Estate Sales
• Brand Development
• Sales Management
• Leadership
• Cross-Functional Team Leadership
• New Project Start-Ups and Initiatives
• Public Relations
• Accomplished, Results Driven Sales Manager/ Salesperson
• Strong Ability to Manage Multiple Priorities
• Marketing Communications
• Team Management
• Marketing
• On-Site Property Management
• Strong Ability to Meet Aggressive Deadlines
• Regional Property Management
• Residential Home Sales
• Real Estate Marketing
• Training
• Business Development
• Highly Effective Communication Skills, Both Oral and Written
• Real Estate Development
• Strong Copywriting and Editing Skills