Suzanne Usaj

About Suzanne Usaj

Thought leader and proven expert and innovator in the employee benefits space. From strategy and executing on plans with senior leadership to advising large multi-national employers, Suzanne is a trusted health care benefits expert and compensation and employee experience developer. Her critical thinking and influential strengths are only further uplifted by her vast and varied experience in the space.Advisor to Peterson Health Technology Institute Member of California’s Health Care Affordability Advisory Committee (25 members statewide, and 1 of only 3 purchasers)Prior Board Member of Purchaser Business Group on Health (advising $350B in health care spend across 21 million members)

Experience

1. Senior Principal, Lead Health & Benefits Consultant

   Mercer

   Dec 2025 — Present

   Lead complex client engagements, including managing strategy, evaluations, plan design, benchmarking, and other studies.* Develop sophisticated benefits design and innovative strategies.* Effectively communicate the latest industry trends to clients and a trusted expert.

Education

• Loyola Marymount University

  BA, Psychology

  2004 — 2008

• University of International Business and Economics

  Study Abroad, Chinese & Sociology

  2006 — 2006

Skills

• Knowledge Sharing
• Determined
• Disability Insurance
• Leadership
• Business Acumen
• Benefits Administration
• Management
• Health Insurance
• Leadership Development
• Insurance
• Highly Adaptable
• Accident
• Critical Illness
• Customer Service
• Strategy
• Marketing
• Sales
• Spreadsheet Design
• Account Management
• Training & Development
• Long-Term Care
• Life Insurance
• Public Speaking
• Conflict Resolution
• Enrollment Management
• Employee Benefits
• Presentation Preparation
• Organizational Effectiveness
• Employee Training
• Team Management