Suzanne Treachler
Director of Sales Operations @Optum
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WORK HISTORY
Director of Sales Operations @Optum
Acting as the central point for all sales operations across the federal space, I am responsible for the governance, reporting and data integrity for an annual qualified pipeline of over $7 billion. Lead a matrixed team of sales operation managers and analysts across three separate growth teams, facilitating collaboration and standardization across an organization in a decentralized growth structure. Strategic partner to business, growth and finance leaders, providing data, metrics and analysis to support timely decision making and accountability. This includes drafting our annual sales targets; key metrics around our coverage, conversion and win rates to monitor the health of the pipeline; and resource mapping to assist with management of limited business development resources.Manage the governance reviews for all opportunities in the organization. Provide oversight for sales operations managers to track their business unit pipeline and expected release dates to ensure sales teams are looking ahead, and that all opportunities are tracking toward required governance milestones. Liaison and reporting function to the larger enterprise growth organization, responsible for all sales reporting both scheduled and ad hoc, including target achievement forecasting, market insights, and key performance indicators. Work with the enterprise, who are in a commercial environment, to ensure they understand the data reported and specific needs of the federal space.Proactively identify opportunities for sales process improvement. Work closely with growth and business leadership to inspect our bid process quality and prioritize opportunities for improvement. To date, we have nearly 40 projects we are tracking in various stages of our continuous improvement life cycle. These include updates to Salesforce to improve our data metrics and user experience, automation tools for manual processes, and enhancements to our financial forecasting tools and processes.
EDUCATION
California Polytechnic State University-San Luis Obispo
Bachelor of Arts (B.A.), Literature
SKILLS
ABOUT SUZANNE TREACHLER
Business professional with more than 15 years professional experience in U.S. publicsector sales, marketing communications and business operations. I collaborate withC-level executives, subject matter experts, program managers and sales executives from all levels of a complex, geographically dispersed organization to meet their strategic objectives and provide quality, timely deliverables.
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