Suzanne Townsend

About Suzanne Townsend

Experienced Project Manager with a demonstrated history of working in the information…

Experience

1. Project Manager

   NWN

   Feb 2022 — Present

   Create and maintain detailed work plan-Identify and schedule required resources-Establish and manage project plan, including the development schedule, delivery schedule, and resource requirements-Report on project progress at established intervals to the customer and company management-Lead and motivate project team; set goals, objectives and priorities, manage expectations, assign and review work-Act as primary interface with the customer on issues regarding the project deliverables-Obtain customer sign off on key milestones throughout the project life cycle including project closure-Act as primary interface and oversight to subcontractors supplying either product or service-Manage the development and implementation of program control strategies and plans -Communicate and review work assignments with team-Manage project scope - review changes with the AE or the Implementation Manager, then resolve and document those changes with the customer-Work with client project manager to ensure understanding of all project activities, schedules and deliverables-Manage client responsibilities and expectations-Provide proper communications to the client, NWN Carousel management, and team members-Assist Account Executives, where appropriate, with maintaining client relationship.

Skills

• Call Centers
• Contract Negotiation
• Marketing Strategy
• Advertising
• Telecommunications
• Product Development
• Marketing
• Active Directory
• Operations Management
• Strategic Planning
• Marketing Communications
• Budgets
• Sales Process
• Training
• New Business Development
• Sales Operations
• Customer Service
• Mas 90
• Retail
• B2b
• Sales Management
• Product Marketing
• Management
• Team Building
• Troubleshooting
• Microsoft Office
• Sales
• Networking
• Team Leadership
• Project Management
• Account Management
• Trade Shows
• Purchasing
• Process Improvement
• Direct Sales
• Project Planning
• Leadership