Suzanne Restuch
SVP & Systems Director II, Wholesale Change Services at Truist | Empowering Secure, Seamless, and Distinctive Client Experiences
- Role
- Senior Vice President, Systems Director Ii Technology Change Support Services at Truist
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Suzanne Restuch
Seasoned technology leader skilled at uniting cross‑functional IT teams and driving high‑performance support models. Dedicated to delivering robust solutions, streamlined processes, and scalable infrastructure frameworks that accelerate enterprise goals.
Experience
Senior Vice President, Systems Director Ii Technology Change Support Services
Jan 2022 — Present · Raleigh, NC, US
Leading a matrixed team ensuring stability and resilience of core Wholesale Technology capabilities through structured technology change routines and an oversight framework aligned to Enterprise Standards and ServiceNow Change & Release governance.Developed sustainable governance rhythms—cadences, job aids, enablement materials—that strengthen partnerships and drive consistent adoption of Enterprise process improvements.Represent the Wholesale DCIO organizations across Enterprise Technology Change Authority Boards, influencing collaborative decisions that reinforce ecosystem stability.Champion balanced, risk informed prioritization across business, engineering, and operations to support secure, stable solution delivery.
Education
University of San Francisco
Bachelor of Science (B.S.), Management Information Systems, General
1993
Skills
- Process Improvement
- Management
- Vendor Management
- Integration
- Business Process Improvement
- Requirements Analysis
- Customer Service
- Software Development Life Cycle (Sdlc)
- Microsoft Office
- IT Strategy
- IT Management
- Disaster Recovery
- Project Management
- Business Analysis
- Enterprise Architecture
- Leadership
- Analysis
- Infrastructure
- Banking
- Risk Management
- Sharepoint
- Sdlc
- Program Management
- Itil
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