Suzanne Provost

Technical Writer @Datavalet

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2006 — Present

Technical Writer @Datavalet

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Write guides for operators, administrators, end-users. Write provisioning guides and configuration guides. Write/review functional specifications, implementation reports, release notes. Write Feature & Benefits sheets, and Data sheets. Edit Website. Manage all the documentation. Manage the configuration of technical documents to meet project management goals. Participate in Project Management Office. Select/provide training. Create presentations. Assist Vice-President in all tasks that required documenting, such as reviewing proposals, translating job descriptions, etc. Tested/selected software.

EDUCATION

1968 — 1970

Collège Brébeuf

DEC, Arts & Letters

1999 — 1999

Information Technology Institute

Post-Graduate, Information Technology

1988 — 1996

University of Arizona

Ph. D., French

1970 — 1988

UQAM | Université du Québec à Montréal

BA, Communications

SKILLS

FrontpageSoftware DocumentationStructured AuthoringDocumentationWindowsPaint Shop ProWireless NetworkingRequirements AnalysisProject ManagementRobohelpCmsSharepointWikisGuidesProofreadingCaptivateDitaDocument DesignMicrosoft OfficeRelease NotesInformation DesignTechnical DocumentationOnline HelpSnagitXmlContent DevelopmentE-LearningWritingPagemakerManualsWeb ContentTechnical WritingHtmlMs Office SuiteWordpressTechnical TrainingAdobe AcrobatInstructional DesignEditingVisio

ABOUT SUZANNE PROVOST

Upper-level professional.

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Suzanne Provost — Technical Writer at Datavalet in Montreal, QC, CA | Unifers