Suzanne Laflamme
Specialize in promoting customer loyalty and maintaining retention ✔️Customer Resolution Management ✔️ Problem-Solving ✔️ Effective Communication ✔️ Collaboration ✔️SaaS ✔️Social Media Management
- Role
- Senior Customer Support Specialist, Level 3 at CharterUP
- Location
- San Diego County, CA, US
- LinkedIn followers
- 500 followers
About Suzanne Laflamme
Experienced Client Success Manager with over 15 years of customer service, sales…
Experience
Senior Customer Support Specialist, Level 3
Feb 2025 — Present · San Diego, CA, US
Education
Torrey Pines High School
High School Diploma
Mesa Community College
Associate's degree
University of Phoenix
BS
Skills
- Marketing
- Microsoft Office
- Sales
- Account Management
- Leadership
- Contract Negotiation
- Customer Satisfaction
- New Business Development
- Marketing Communications
- Operations Management
- Retail
- Trade Shows
- Direct Marketing
- Advertising
- Cold Calling
- Sales Management
- Market Research
- Email Marketing
- Key Account Management
- Strategic Planning
- Product Marketing
- Team Building
- Management
- Purchasing
- Marketing Strategy
- Sales Process
- Project Management
- Business Development
- Pricing
- Sales Operations
- Customer Service
- Inventory Management
- Business-to-Business (B2b)
- Event Planning
- Social Media
- Negotiation
- Social Media Marketing
- Direct Sales
- Microsoft Excel
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