Suzanne Gruchy
Senior Manager of Corporate and Social Events @Wynn Las Vegas
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WORK HISTORY
Senior Manager of Corporate and Social Events @Wynn Las Vegas
Las Vegas, NV, US
Resolved high-profile customer issues to maintain relationships and increase return customer base contributing to annual revenues.Achieved 100% positive feedback on event execution by designing and executing exceptional event experiences, understanding client expectation, building relationships, and hands on approach. Building relationships with customers and community resulting in repeat business.Identified improvement opportunities by evaluating existing plans, processes, and events when client made error by adjusting without compromising event which pleased the customer.Promoted adherence to client-event requirements by delegating and prioritizing tasks and managing entire production lifecycle. Managed timeline, shared and collaborated with client, conducted pre-con meeting to pinpoint, and recall initial plan to ensure that we were on the same page. Resulted in smooth execution and minimized stress levels of client and teamExceeded sales goals by 60% through social events by uncovering needs and developing plans to meet the needs
EDUCATION
College of Southern Nevada
Associate of Arts, High Honors
University of Nevada-Las Vegas
Bachelor of Science, Hotel Administration, Meeting and Events Management
SKILLS
ABOUT SUZANNE GRUCHY
Senior Event Manager with 14 years of experience in the luxury hospitality sector. Expertise in venue management, event planning, catering sales, diverse food services, and team leadership. Passionate about creating memorable experiences and delivering exceptional service.
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