Suzanne Coates Brown
Senior Director – Diversity, Equity, Inclusion | Non-Profit Co-founder | Transforming the associate and customer experience
- Role
- Senior Director, Diversity, Equity & Inclusion at Bread Financial
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Suzanne Coates Brown
Results driven senior leader with over 10 years of credit card portfolio management and 17 years of corporate retail experience. Highly skilled at building strong relationships with clients and internal partners to effectively drive profitable growth and achieve mutual goals. Combines strong business acumen and agility to react to trends and drive profitability. Uses data and technology to transform the customer and associate experience. Passion for leading and developing people with a diversity, equity, inclusion, belonging lens. Co-chair of Bread Financial\'s DEI Council prior to joining DEI office. Co-founder and Chair Emeritus of the Columbus based non-profit Besa, where we connect people with the community through experiences that change lives. As a strong believer in life long learning, within the past several years I completed the Master\'s level DEI micro-crential program at the American College of Education; became a fellow in the Columbus-based African American Leadership Academy; attended Harvard Business School’s Young American Leadership Program.
Experience
Senior Director, Diversity, Equity & Inclusion
Apr 2023 — Present
Education
American College of Education
Master’s Micro-creditenial Program, Diveristy and Inclusion Leadership
2021 — 2021
Fashion Institute of Technology
Bachelor of Science, Marketing, Sales Management
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