Suzanna Fowler
AVP, National Operations @AT&T
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WORK HISTORY
AVP, National Operations @AT&T
Dallas, TX, US
Suzanna will drive operational excellence and enhance customer experiences by leading key initiatives, including optimizing labor strategies, maximizing real estate efficiency, and executing geo-strategy planning. Suzanna will serve as a critical liaison with product teams throughout the lifecycle of new and existing offers. She will oversee the “execution activation” intake and process, ensuring cross-functional teams are fully prepared for upcoming initiatives and product launches.
EDUCATION
FAMU College of Law
Juris Doctor (J.D.)
Queen Mary University of London
Certificate in Global Arbitration, Law
Rollins College
B.A., International Business
ABOUT SUZANNA FOWLER
I am an enthusiastic, proactive, and proven problem solver who thrives in collaborative environments, bringing 15 years of contracts & strategic sourcing experience to my role. My strategic perception and methodical leadership, combined with hands-on coaching, empower teams to achieve exceptional results. I currently lead the central generative AI transformation program, external benchmarking, and Category Management. Key Skills:Strong Work Ethic & Advocacy: Proven dedication and advocacy, high-level commitment and integrity in all projectsConflict Resolution & Client Coordination: Expertise in efficiently resolving conflicts and coordinating with clients for mutually beneficial outcomesContracts Management & Process Management: 14 years managing complex contracts and optimizing processesCritical Thinking & Financial Operations: Strong analytical skills and financial acumen for thorough analysis and decision-makingRegulatory & Administrative Process: In-depth understanding of regulatory and administrative processes, especially in satellite operations and engineeringM & A Synergy Planning & Execution: Successful planning and execution of M&A synergies for seamless integration and value realizationBusiness Case Development & Pay TV/Media: Proficient in developing compelling business cases and managing pay TV and media operationsInternational Business Management: Extensive experience in managing international business operations and navigating global marketsHighly Technical Sourcing: Expertise in sourcing commercial off-the-shelf (COTS) and custom software/hardware solutionsVendor Management & Data Analysis: Skilled in managing vendor relationships and conducting detailed data and market analysisExecutive Negotiation & Influence: Adept at negotiating with and influencing executive-level stakeholdersTechnology & Process Transformation: Leading efforts to improve business efficiency and drive innovationRisk Management & End-to-End Procurement: Comprehensive understanding of risk management and procurement processesLarge Team Management: Experienced in managing large teams and leading cross-functional initiativesAI & GENAI Technology Strategy: Driving AI and generative AI strategies to enhance operationsFinancial Acumen & Budget Management: Strong financial skills for managing budgets and presenting insights to executivesNew Function Program Launch: Successfully launched programs like Category Management to drive excellenceHigh Tolerance for Ambiguity: Thriving in dynamic and ambiguous environments, adapting to changing needs
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