Suz Hahn
Develops people to potential | Designs learning solutions aligned to business strategy | Impacts ROI through positive behavior change
- Role
- Director Learning and Development at M Financial Group
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Suz Hahn
STRATEGIC VISIONARY who seeks different perspectives, absorbs lessons learned, and…
Experience
Director Learning and Development
Jun 2023 — Present · Portland, OR, US
Originated learning programs targeting ROI in improved engagement and increased talent retention.• Partnered with key stakeholders and advisory boards to design a multi-year employee and leadership learning strategy that supported business goals. • Unified six decentralized training teams under one strategic governance model and influenced the consolidation of three legacy learning management systems into a single enterprise platform, driving operational efficiency and delivering an annual cost savings of or a 67% reduction in expenses.• Deployed a leadership program including asynchronous pre-work, synchronous workshops, and reinforcing learning experiences, earning 100% satisfied or very satisfied participant ratings. • Created a recognition program based on company values, survey data, and collaborative inputs with multi-tiered opportunities, resulting in a 6% decrease in attrition within recognized-employee vs entire population.• Reimagined a comprehensive 3-month onboarding program of asynchronous and synchronous learning experiences and job aids for hiring managers, earning 97% positive ratings in key metrics.• Delivered performance management training on time, including a comprehensive change management and communication plan, despite 300% scope creep and 50% timeline reduction, earning 95% positive ratings. • Initiated a monthly program that built connections between senior leaders and employees, earning an average of 93% positive ratings in key metrics.• Established multi-level advisory boards and built relationships with key stakeholders to inform organizational learning strategy.• Deployed a sustainable annual anti-harassment campaign with 100% compliance year over year.• Delivered DISC training systematically across the company, creating a common language to improve internal and external working relationships and communication.
Education
Lincoln High School
Portland, OR
Willamette University
Bachelor's degree
Concordia University-Portland
Master's degree
Skills
- Organization
- Organizational Development
- Public Speaking
- Community Outreach
- Hands-on Training
- Presenter
- Program Management
- Training Facilitation
- E-Learning
- Writing
- Management
- Team Building
- Teacher Training
- Staff Development
- Needs Analysis
- Adult Education
- Project Management
- People Skills
- Performance Consulting
- Curriculum Design
- Talent Management
- Conflict Resolution
- Early Childhood Education
- Learning Management
- Teaching
- Instructional Technology
- Training Delivery
- Instructor-Led Training
- Leadership
- Training
- Workshop Facilitation
- Instructional Design
- People Development
- Content Development
- Performance Improvement
- Leadership Development
- Strategic Planning
- Classroom
- Curriculum Development
- Learning Management Systems
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