Suvanwito Chatterjee
Customer Success Manager at Vertex Inc
- Role
- Customer Success Manager at Vertex Inc.
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Suvanwito Chatterjee
I am a self-learner, who believes in self-motivation and balance. In the past and present…
Experience
Customer Success Manager
May 2025 — Present · Kolkata, IN
We perform risk analysis and prevent churn for the customer accounts which need assistance due to non- CS alignment or other reasons. Focus on customer advocacy, problem solving, risk mitigation, escalation management and retention.Also I was part of projects on solution migration, escalation management etc.Vertex Inc operates through his partner Sigma Solve office locations in India.
Education
Chittaranjan High School.
Higher Secondary, Pure Science
2004 — 2006
Dream Institute Of Technology
Bachelor of Technology (B.Tech.), Computer Science and Engineering
2009 — 2013
Skills
- Digital Marketing Experience
- SEO
- Digital Project Management
- Sales
- Team Management
- Strategic Data Analysis
- Online Marketing
- Project Management
- E-Commerce
- Software as a Service (Saas)
- Business Development
- Digital Marketing
- Client Relations
- Html
- Lead Generation
- Reputation Management
- Google Adwords
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