Suvajeet Dutta
💻 Virtual Customer Service Associate @Amazon | 🚀 Building Cortexa AI | ✍️ Content Creator/Curator on AI (IG | Quora | LinkedIn)
- Role
- Customer Service Associate at Amazon
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Suvajeet Dutta
As an engineering student with a deep passion for Artificial Intelligence, I started…
Experience
Customer Service Associate
Sep 2025 — Present · IN
Provide real-time customer support via chat and email for Amazon customers NA region.2. Resolve a wide range of issues related to orders, payments, deliveries, and account management with efficiency and empathy.3. Maintain high-quality service metrics, including response time, customer satisfaction, and issue resolution.4. Collaborate with internal teams to ensure a seamless customer experience and process improvement.
Education
Future Institute Of Engineering and Management
Bachelor of Technology - BTech
2021 — 2025
Kendriya vidyalaya
Grade: Class XII (Science)- 78.6% | Class X- 83%
2009 — 2021
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