Suunil Kumar
Strategic Marketing | Driving Innovation, Growth, and Customer Success in Cross-Cultural Markets | Expert in Product Lifecycle Management and Market Expansion
- Role
- Head of Product Management at ASSA ABLOY Group
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Suunil Kumar
Results-oriented and accomplished professional with over 15 years of experience in motion…
Experience
Head of Product Management
Mar 2024 — Present · Noida, IN
Marketing Program Initiatives: Spearheading initiatives to promote a cohesive brand proposition, aligning segmentation and targeting strategies for key customer groups. Developing collateral and sales tools to empower commercial teams, resulting in increased market reach and customer engagement.• Customer Centric Engagement: Conducting in-depth Voice of Customer (VOC) interactions, gathering valuable insights and pain points to shape product positioning and engagement strategies. Enabling sales teams to effectively convey core value propositions, strengthening customer relationships and enhancing brand loyalty.• Customer Relationship Management: Leading the development and prioritization of customer segmentation, focusing on customer engagement strategies that drive satisfaction and long-term retention. Supporting business planning through tailored commercial tactics, optimizing the customer experience and promoting business growth.• Data-Driven Insights & Analytics: Utilizing CRM data and analytics tools to generate actionable insights for commercial efficiency and customer engagement, including NPI launches. Delivering strategic recommendations based on data to guide demand generation and GTM initiatives.• Continuous Improvement Initiatives: Championing projects that introduced innovative tools, standardized processes, and improved commercial activities. Led cross-functional teams to implement impactful changes, enhancing overall business performance and customer satisfaction.
Education
Welingkar Institute of Management
Advanced diploma in business management, Business Administration and Management, General
2018 — 2020
XLRI Jamshedpur
Executive diploma in advanced business strategies, Business Administration and Management, General
N M A M Institute of Technology, NITTE
Bachelor of Engineering - BE, Mechanical Engineering
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