Suther Son
Senior Process Executive Infosys
- Role
- Senior Process Executive at Infosys BPM
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
Experience
Senior Process Executive
Nov 2020 — Present · Chennai, IN
Performing ACD Checklist for different cases as per Client Procedure.Collect the Required documents from different Settlement agents to finish the case checklist. Having regular Follow ups with settlement agent to obtain the documents.Reviewing Documents for correct details to send final checklist. Taking ownership of cases and at the same time working as a team to achieve monthly target.Daily tasks assigning to team member’s based on their responsibilities.Monitor team performance and report on superiors.Oversee day-to-day team’s operation and performanceListen to team member’s feedback and resolve any issues or conflicts.
Education
Anna University Chennai
Bachelor of Engineering - BE
2012 — 2016
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