Sutharsana S.
Beauty Advisor @KIKO MILANO
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WORK HISTORY
Beauty Advisor @KIKO MILANO
London, GB
As a Beauty Advisor at Kiko Milano, I deliver exceptional customer experiences by understanding client needs, providing tailored product recommendations, and ensuring high service standards. In addition to my daily responsibilities, I was recognised as UPT Champion, where I trained and motivated colleagues on sales techniques to increase performance and achieve store targets.Key contributions:Delivered personalised consultations, ensuring customer satisfaction and brand loyalty.Consistently achieved and exceeded sales targets through effective upselling and cross-selling.Maintained accurate records at the till and supported stock organisation and replenishment.Led by example in team training, improving overall sales conversion and customer engagement.Ensured compliance with company hygiene and presentation standards while promoting a welcoming store environment.
EDUCATION
University of Hertfordshire
Bachelor's degree, Computer Science
West London College
Higher National Diploma, Computing and System Development
ABOUT SUTHARSANA S.
I’m an adaptable and hardworking professional with a BSc (Hons) in Computer Science and experience across customer service, retail, and temporary administration. Known for strong communication, problem-solving, and organisational skills, I thrive in both fast-paced environments and structured office settings — always bringing a positive, team-oriented approach.Graduating just before the COVID-19 pandemic, I pivoted into retail, where I built valuable expertise in customer engagement, resilience, and teamwork. Alongside this, I gained temporary experience in administration while enrolling students at a college, which strengthened my organisational and attention-to-detail skills. I’ve also maintained my technical awareness and remain committed to continuous self-development.I’m now seeking a Monday–Friday role in administration, customer support, or team coordination where I can apply my transferable skills while continuing to grow in a structured and supportive environment.Looking ahead, I aspire to build and run my own business, and I view every opportunity as a chance to learn, develop, and strengthen the foundations for that goal.I’m always open to connecting with professionals, mentors, and organisations who value curiosity, reliability, and a strong work ethic.
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