Sutanuj Majumder
Global @Tata Consultancy Services
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WORK HISTORY
Global @Tata Consultancy Services
Wayne, PA, US
Lead end-to-end global delivery of cloud, infrastructure, network, and end-user computing services aligned with SLAs and enterprise standards • Drive Azure cloud transformation initiatives, modernizing IT architecture for scalability and performance • Govern enterprise ServiceNow ITSM, ITOM, and GRC platforms, ensuring process standardization and compliance • Spearheaded 10+ ITSM RFPs, securing $45M+ in new business revenue • Delivered C-level executive presentations with an 75% win rate in solution defence• Established KPI/CPI frameworks and real-time dashboards to enhance service performance and customer satisfaction • Led strategic client engagements, contract structuring, and account expansion initiatives
SKILLS
ABOUT SUTANUJ MAJUMDER
With over 17 years of experience in IT, including 8 years dedicated to Service Delivery…
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