Sutanu Das

About Sutanu Das

Site Reliability Engineer with hands-on experience in managing production-grade cloud environments, focused on reliability, incident management, and continuous improvement.Experienced in providing 24×7 production support for global enterprise clients, performing RCA for critical outages, reducing MTTR, and ensuring high system stability, uptime, and SLA compliance in fast-paced environments.• Core Expertise:• Operating Systems: Linux • Containerization & Orchestration: Docker, Kubernetes • CI/CD: Jenkins, AWS code pipeline, Build and release pipeline support• Infrastructure as Code: Terraform (cloud resource provisioning and management)• Cloud Platforms: AWS• Version Control: Git• Scripting: Bash• Deployment Strategies: Blue-Green deployments, Rolling Deployment• Ticketing: Jira, Service Now• Monitoring & Incident Management: Pager Duty, Alert handling, production troubleshootingAs a driven professional, I am open to opportunities that challenge me in SRE roles focused on cloud infrastructure, and high-availability systems. I am eager to engage with like minded individuals, exchange insights and explore collaborative ventures that drive the future of SRE.Let\'s connect!Reach out to me at s••••••••@gmail.com to discuss potential collaborations. Let\'s innovate and grow together in this fast and evolving tech landscape.

Experience

1. Senior Software Engineer

   Persistent Systems

   Jun 2024 — Present

   Providing 24×7 on-call production support for 15+ global enterprise clients across banking and healthcare, ensuring high availability and SLA adherence.• Performing detailed RCA for critical production incidents and driving permanent fixes to improve system reliability.• Managing and supporting cloud environments on AWS and Azure, ensuring consistent uptime through proactive monitoring and alert handling.• Supporting Kubernetes-based platforms by troubleshooting pod, node, and cluster issues using logs and monitoring tools.• Experience in maintaining and supporting CI/CD pipelines for automated build and deployment workflows.• Using Terraform for infrastructure provisioning and configuration management across cloud environments.• Creating and maintaining Dockerfiles to containerize applications and standardize deployments.• Supporting application and cluster upgrades using blue-green deployment strategies to ensure zero/low downtime releases.• Managing deployment configuration changes and version control using Git.• Monitoring production environments, handling alerts, and ensuring rapid incident response to maintain platform reliability.

Education

• Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

  Bachelor of Technology - BTech