Susmitha Potlada
Power BI Developer | DAX • SQL • Data Modeling | Transforming Data into Actionable Insights for Business Stakeholders | Turning raw data into strategic assets.
- Role
- Virtual-customer Support Associate at Amazon In Pvt
- Location
- Visakhapatnam, AP, IN
- LinkedIn followers
- 500 followers
About Susmitha Potlada
Hi, I’m Susmitha Potlada, a dedicated Power BI Developer at Infosys, currently based in…
Experience
Virtual-customer Support Associate
Mar 2023 — Present
Engaging with customers via chat, phone, and email to address their questions, concerns and product inquiries.Utilizing problem-solving skills and product knowledge to deliver personalized solutions and exceed customer expectations and to provide a seamless shopping experience.
Education
Jawaharlal Nehru Technological University, Kakinada
Bachelor of Technology - BTech
2015 — 2019
Gayatri Vidya Parishad College Of Engineering For Women
B.Tech-IT
2015 — 2019
Hamsavahini English Medium School
SSC
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