Susmita Mishra
Legal Technology @Addleshaw Goddard
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WORK HISTORY
Legal Technology @Addleshaw Goddard
Manchester, GB
Conducted an in-depth market research analysis on 20 competitors, identifying key gaps in services and technologies, which informed strategic decisions and led to the proposal of 2 new service offerings, enhancing AG\'s competitive position2. Created and organized comprehensive marketing content for the DORA remediation platform which is an in-house Gen AI product, highlighting key features that contributed to a 15% increase in client engagement with the product3. Developed a HighQ page for managing claims in a mass claims scandal, structuring critical data to support solicitors in tracking & analyzing the status of claims, enhancing data accuracy & case processing times by 30%4. Created a detailed user guide for a SaaS product, improving client onboarding experience & reducing support queries by 50%5. Working for a real estate client to create a Legal Front Door that can manage all their legal contracts, track data, and manage projects effectively
EDUCATION
Imperial Business School
MSc, Management
Imperial College London
Master's degree, Management
Tezpur University
Bachelor of Technology, Electronics and Communications Engineering
ABOUT SUSMITA MISHRA
Dynamic individual with 3 years of experience in technology and innovation including software development, product management, and business analysis-Experience in legal technology and project management with hands-on experience in HighQ, Power Platforms, MS Project, Monday.com, Excel, and Gen-AI based platforms-Experience in business analysis and project management in banking/ insurance domain with key technologies like.NET, SQL, VBA, Jira, Excel-Worked with startups such as Unacademy, Bolo, Internshala, Tuitonic to gain overall understanding of business operations.
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