Susmita Sahu
SIAM || Assistant Manager || Major Incident Manager || ITIL || ITSM
- Role
- Assistant Manager at KPMG
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Susmita Sahu
Overall experience of 9 years in IT Strategy & Planning, Requirement Gathering, Quality Assurance, Monitoring & Controlling, Escalation Management, Incident Management, Major Incident Management, Problem management, Process documentation, Process Improvement, Reporting, Project Status, Service Now. Analytical technical support representative adept at resolving complex application, access, mailer issues. Provided L3 support for internally developed Web based Enterprise Management application for managing components of the IT infrastructure as well as an integration point for other automation efforts.
Experience
Assistant Manager
Jul 2023 — Present · Bengaluru, IN
Education
Welingkar Institute of Management
Postgraduate Degree
2023
Ravenshaw University
Bachelor's degree
2012 — 2015
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