Susmita Roy
Business Analyst | SaaS | Client Onboarding & Retention | CRM Tools | Escalation Management.
- Role
- Assistant Manager at GIBS Business School
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Susmita Roy
Results-driven professional with over 9 years of experience in Client Engagement, Resource Planning, Project Transitions, CRM Implementation, Project Management, Training Delivery, Content Creation, Design, User level testing and Stakeholder Management. Proven ability to drive operational excellence, manage end-to-end project lifecycles, and deliver consistently profitable results. Adept at fostering strong client relationships, optimizing resources, and leading successful change initiatives.
Experience
Assistant Manager
Nov 2025 — Present · Bengaluru, IN
helped me get this job
Education
Gandhi Engineering College (GEC), Bhubaneswar
B.Tech, Computer Software Engineering
2013 — 2017
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