Susmita Patra

Associate Recruiter @Hbr

Kolkata, IN

Handled end-to-end recruitment for BPO / Customer Support / Voice & Non-Voice rolesConducted initial telephonic screenings to assess communication skills, shift flexibility, and role fitCoordinated interview schedules and follow-ups with candidates and hiring managersMaintained candidate databases, trackers, and daily hiring reportsSupported offer roll-out, documentation, and pre-joining engagement to reduce dropoutsEnsured a smooth and positive candidate experience throughout the hiring process

University of Calcutta

Bachelor of Commerce - BCom Hons, Accounting and Finance

West Bengal Board of Secondary Education (WBBSE)

Accounting

Internshala Trainings

Human resource management with AI, Human resource management with AI