Susmita Karmarkar

Experience

1. Manager - Tendering

   Schneider Electric

   Sep 2022 — Present

   Regional Sales & Tendering ExpertiseResponsible for AIS tendering across two important regions of National Sales, ensuring strategic alignment and timely execution of tendering activities. Technical Sales SupportProviding expert support to V1 and V2 sales teams by resolving product-related technical queries. Additionally, assisting the E2E team with both technical and tool-related challenges. Project Management & ReportingLed the Enquiry Quality Tracking initiative for two years, including monthly report submissions to the plant head, driving improvements in enquiry handling and quality metrics. Product Cost OptimizationServed as the SPOC for a newly launched product, working closely with LOB and finance teams to develop and present cost and price level comparisons. Process ImprovementDesigned and released an internal RFQ checklist applicable across all products, streamlining internal processes and enhancing consistency. AI-Driven Tendering TransformationCurrently contributing to the Tendering AI Copilot project, with a focus on presenting and reporting one project per week to the global team. This initiative supports the digital transformation of tendering operations through automation, insights, and process innovation. DATE MIS Tool Ownership & ReportingSPOC and key user for the DATE MIS tool, responsible for addressing queries from the entire tendering team and ensuring tool reliability by managing bug resolution through ticketing and follow-ups with the global support team. Additionally, accountable for weekly report submissions to the HOD, including insights presented via Tableau dashboards. Domain ExpertiseBringing extensive experience in indoor MV AIS domain products within Schneider Electric, contributing to technical excellence and customer satisfaction.

Education

• Walchand College of Engineering(A Govt. Aided Autonomous Institute),SANGLI-M.S

  BTech - Bachelor of Technology

  2013 — 2016

• Walchand College of Engineering(A Govt. Aided Autonomous Institute),SANGLI-M.S

  Diploma

  2010 — 2013