Susmita Bhowmick
Program/Project Manager | ITIL & Problem Management Expert | Driving Service Excellence & Continuous Improvement in IT Operations
- Role
- Project & Program Manager- Problem & Escalation at Astreya
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Susmita Bhowmick
IT Service Manager with 10 years of experience delivering ITSM and Enterprise Service…
Experience
Project & Program Manager- Problem & Escalation
May 2025 — Present · Hyderabad, IN
Program/Project Manager at Astreya, supporting client in delivering service excellence through ITIL-aligned Problem Management and ITSM best practices.
Education
University of Calcutta
Bachelor's degree
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