Susmit Krishnan

Tata Consultancy Services

Role: Business Transformation at Tata Consultancy Services
Location: Chennai, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Susmit Krishnan

Project Management, Service Delivery, Transition Management and Business Transformation…

Experience

Business Transformation
Tata Consultancy Services
Feb 2023 — Present · Chennai, IN
Area of Focus – Finance & Accounting (F&A)Program Management across key Transformation levers:• Robotic Process Automation (RPA)• Workflow Solutions• Analytical Point Automations – Low Code/No cost automations(APA)• Advanced Analytics Powered by Artificial Intelligence/Machine Learning (AI/ML)• Intelligent Visualization/Smart Dashboards (Power BI)• Generative AI (GenAI) use cases creation and Proof of Concept (POC) build• RFP Defense for Business Transformation• Lead RFI/RFP Responses for Business Transformation in Pre-Sales process• Pitch Business Transformation for F&A during Client visit

Skills

Outsourcing
Transition Management
Itil
Operations Management
Service Delivery
Crm
Bpo
Customer Service
Quality Management
Product Development
Change Management
Service Management
Business Process Outsourcing (Bpo)
Business Analysis
Team Management
Business Process Improvement
Operational Excellence
Management
Business Transformation
Vendor Management
Project Management
Program Management
Project Delivery

Contact information

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Work email
•••••@tcs.com
Personal email
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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