Suraj Singh
Service Desk Specialist @Kaplan Pathways India
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WORK HISTORY
Service Desk Specialist @Kaplan Pathways India
IN
EDUCATION
Central Board of Secondary Education
Delhi
SKILLS
ABOUT SURAJ SINGH
As an experienced IT Support Specialist, I\'ve successfully resolved numerous incidents and service requests while maintaining a strong commitment to client satisfaction. My proficiency in ITSM and ITIL practices ensures efficient incident lifecycle management, and my meticulous approach to access rights and permissions guarantees compliance with SOX and GDPR. With expertise in Microsoft 365 and a knack for optimizing on-premises and Azure AD user and group objects, I\'m dedicated to delivering results in the ever-evolving IT landscape.
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