Susil Mathias

Guest Relations Manager at Grand Estancia - Luxury Business Hotel

Role
Guest Relations Manager at Grand Estancia
Location
Salem, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Susil Mathias

15 years of hospitality industry experience with Strong commercial acumen, with experience in Food and Beverage,Sales & Rooms Management, Experience in managing budgets, revenue proposals and forecasting results, In-depth knowledge of the hotel / leisure / service sector (Specially focus on Rooms Division/ Front Office)(Currently full in charge of (Rooms Division) 77 Rooms, handling 15 staff members in direct line inclusive of 3 Head of the departments I possess a career in which I have successfully built and lead hotels to attain profit and growth and have thoroughly enjoyed my responsibilities and opportunities to provide exemplary customer service. My experiences have made me very confident in dealing with people from Top Govt.Officials, Corporate Houses, celebrates and High Net worth Individuals and I am perceptive to their wants and needs. As i was working with multi cultural organization I have learnt to empathize with the public and be respectful of their cultural differences.

Experience

  1. Guest Relations Manager

    Grand Estancia

    Aug 2018 — Present · Salem, IN

Education

  • SCOTT CHRISTIAN COLLEGE

    BACHELOR OF COMMERCE, MAJOR IN MANAGEMENT STUDIES

    1994 — 1997

  • S.L.B HIGHER SECONDRY SCHOOL NAGERCOIL

    HIGHER SECONDRY, COMMERCE&ACCOUNTANCY

    1992 — 1994

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Susil Mathias — Guest Relations Manager at Grand Estancia in Salem, IN | Unifers