Susie Tinker
- Role
- Head of Customer Engagement - Minecraft Education at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Susie Tinker
I’m a customer-obsessed program leader with a passion for turning insights into action…
Experience
Head of Customer Engagement - Minecraft Education
Aug 2021 — Present
As head of customer engagement, I work to give as many educators and students around the world the opportunity to learn through play. Our team creates and executes scalable programs, modifying and reiterating where necessary based on customer feedback and business results. We support the worldwide field sales organization and enable strategic partners to help us scale globally. We manage a growing community and build learning opportunities to onboard new users with confidence. As the voice of the customer, we play a pivotal role in providing feedback to the engineering team, with every decision underpinned by data-driven insights.
Skills
- Organization Skills
- Leadership
- Event Planning
- Public Speaking
- Customer Service
- Social Networking
- Teamwork
- Time Management
- Retail
- Creative Writing
- Sales
- Microsoft Excel
- Microsoft Word
- English
- Social Media
- Microsoft Powerpoint
- Management
- Microsoft Office
- Powerpoint
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