Susie Su
Senior Private Client Banker
- Role
- Preferred Banker at JPMorganChase
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Susie Su
Highly experienced client relationship manager and customer service professional with a love for problem-solving and ensuring customer success. Skilled in active listening to provide need-based solutions for clients. Well-rounded and nimble – a go-to person for special projects and events. Team-oriented and internally motivated, I love to collaborate with cross-functional groups to achieve a common goal for the company and its community. • Ten years of experience managing high-level client relationships with small to medium-sized businesses across industries including hotel, medical, e-commerce, B2B and retail • Ten years of experience ensuring customer success through problem-solving and troubleshooting with product teams • Five years in B2B sales consistently meeting and exceeding targets • Three years managing, training, coaching, and onboarding new hires • Two years as an ambassador for the Silicon Valley Chamber of Commerce representing the organization and developing community relationships • Consistent accuracy in high-pressure environments with tight deadlines.
Experience
Preferred Banker
Jul 2023 — Present
Education
San José State University
B.S.
2005 — 2007
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