Susie Mahoney

About Susie Mahoney

Highly accomplished Senior Consultant with 20+ years of diverse experience in higher education, currently leading complex Workday Student implementations for large-scale university systems. I excel at driving successful client engagements by delivering informed product demonstrations and knowledge transfer workshops to executive, functional, and technical stakeholders, ensuring seamless product adoption. My expertise lies in Project Management, Process Documentation, and Implementation Strategy, with a proven track record of identifying challenges, providing workaround solutions, and guiding seamless product adoption and process optimization. I am adept at leading cross-functional teams, providing strategic consultation, and fostering strong customer trust through effective collaboration. My technical proficiencies include : Jira, Smartsheets, Salesforce, and various Education Software Products, alongside certifications in Workday Student Core, Records & Advising, and Recruitment & Admissions. I am also pursuing a Coursera Google Project Management Professional Certificate.

Experience

1. Senior Consultant

   Workday

   May 2025 — Present

   As Product Lead during this role, delivered expert guidance to Workday consultants across the ecosystem, enabling them to develop effective solutions, implement best practices, and consistently meet complex project requirements. Consult on workaround solutions and adopting product updates. Lead project workstreams, providing direct guidance and mentorship to new consultants from Workday and partner firms, ensuring alignment with project goals and fostering rapid skill development. Contributed to two deployment methodology internal working groups, optimizing processes for both large-scale system rollouts and scaling down deliverables for smaller projects, thereby enhancing

Education

• Elon University

  Bachelor of Arts

  1996 — 2000

• University of Cincinnati

  Master's Degree

  2014 — 2021

• University of North Carolina at Greensboro

  Master of Science

  2000 — 2002

• Indiana University Bloomington

  Doctor of Education

  2007 — 2011

Skills

• Program Management
• Research
• Social Media Outreach
• Leadership Development
• Budgets
• Staff Development
• Teaching
• Time Management
• Community Outreach
• Career Counseling
• Leadership
• Volunteer Management
• Training
• Microsoft Word
• Resume Writing
• Cost Savings
• Social Networking
• Project Management
• Program Development
• Team Building
• Management
• Public Speaking
• Event Management
• Powerpoint
• Microsoft Excel
• Event Planning
• Social Media
• Fundraising
• Microsoft Powerpoint
• Project Implementation
• Student Affairs
• Supervisory Skills
• Sports
• Problem Solving
• Customer Service
• Program Evaluation
• Marketing
• Higher Education
• Student Development
• Microsoft Office