Susie Wilson
Director, Corporate Governance & Legal Operations @Cwt
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WORK HISTORY
Director, Corporate Governance & Legal Operations @Cwt
Lead governance frameworks, legal operations and global compliance strategy across CWT, reporting to the Chief Legal Officer. Oversee board governance, statutory compliance and cross-functional initiatives to improve transparency, efficiency and performance tracking. Partner with the CLO, senior leadership and Board to deliver effective governance and decision-making Oversee group-wide compliance including Code of Conduct for employees and vendor contract renegotiations Drive workflow optimisation through automation tools, dashboards and KPI tracking Collaborate across Finance, HR and IT to align legal operations with wider business strategy Manage global legal budget and vendor relationships, ensuring value and complianceAchievements:– Developed a global shared service model for legal administrative support– Designed dashboards to track compliance metrics and contract timelines– Supported compliance rollout for sanctioned Russian airport travel, ensuring EU alignment– Launched global training to embed new legal technology platforms
EDUCATION
Raise the Bar - Leadership and Management Development
Level 5 Operations Manager Apprenticeship, Operations Manager / Business Management
SKILLS
ABOUT SUSIE WILSON
Dynamic and trusted partner to C-suite executives and boards, with extensive experience across governance, legal operations and executive business support. Skilled in aligning strategy with delivery, streamlining processes and embedding governance frameworks that improve efficiency and reduce risk.I bring a proven record of managing governance processes, leading transformation projects and driving cross-functional collaboration across Legal, HR, Finance and IT. Recognised for discretion, precision and a calm, solutions-focused approach, I have supported global leaders in complex environments while embedding compliance, enhancing service delivery and optimising performance tracking.Recent achievements include developing a global shared service model for legal administration, leading company-wide restructuring programmes and implementing technology solutions that delivered measurable cost savings and improved reporting. With strong stakeholder management skills and a passion for continuous improvement, I thrive at the intersection of governance, operations and people.I hold a Distinction in the Level 5 Operations Manager Apprenticeship and have been awarded the Certificate of Higher Apprenticeship (CHA)
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