Susie Eiermann
Vice President, Client Success Management
- Role
- Vice President of Client Success at Illumia
- Location
- Fayetteville, AR, US
- LinkedIn followers
- 500 followers
About Susie Eiermann
VP, Client Success Management. Leading the relationships, inside sales, and account management professionals with vast experience within the tech, higher education, and the health care industries. Proven track record of exceeding goals and delivering measurable results. History of success in new and renewal sales with retention focus. Skills include: • Account planning and execution skills• Passion and commitment for customer success• Strong technical aptitude• Consistent overachievement of quota and revenue goals• Strong time management skills• Proven ability to articulate a clear, concise return on the investment value statement• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
Experience
Vice President of Client Success
Mar 2026 — Present · US
Skills
- Microsoft Word
- Process Improvement
- Sales Operations
- Customer Service
- Key Account Management
- Lead Generation
- Marketing
- Account Management
- Microsoft Office
- Sales
- Forecasting
- Call Centers
- Up-Selling
- Training
- Salesforce.com
- Html
- Pipeline Building
- Strategic Planning & Analysis
- Pipeline Management
- Cross-Functional Team Leadership
- Social Media
- Relationship Management
- Outlook
- Team Building
- Management
- Crystal Reports | Working Cross-Functionally with Multiple Departments
- Powerpoint
- Reporting Services | Project Management | Excel | Peoplesoft
- Solution Selling
- Leadership
- Prospect Identification
- Account Planning
- Budgets
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