Sushmita Verma

About Sushmita Verma

I am a HR/Recruitment Specialist at American Express, with a B.Tech degree in Computer Science from Amity University. I am a Strategic HR and Recruitment professional with 6+ years of experience in end-to-end talent acquisition, workforce support, and HR operations. Skilled in sourcing strategies, candidate engagement, payroll coordination, and stakeholder partnership across multiple business functions. Contributed to recruitment marketing initiatives and HR projects aimed at strengthening employer brand and hiring effectiveness. Recognized for strong communication, organizational skills, and process optimization.

Experience

1. Ta Partner

   American Express

   Sep 2023 — Present · Gurugram, IN

   Lead end-to-end recruitment for Marketing and Product roles within Global Commercial Services, supporting US-based teams including Small Business Marketing, Global Large & Middle Market, and Digital Product Marketing.• Partner with Hiring Managers and senior leaders to conduct strategic hiring discussions, aligning on role requirements, market insights, sourcing strategy, and hiring timelines.• Drive 3–4 recruitment strategy projects for the Marketing group, focused on improving candidate quality, optimizing sourcing channels, and enabling hiring managers with data-backed hiring recommendations.• Leveraged AI tools (ChatGPT and AI-assisted sourcing platforms) to enhance job descriptions, improve Boolean search strings, and increase candidate relevance and pipeline quality.• Act as a subject matter expert for talent market trends, advising stakeholders on talent availability, competitor insights, and hiring best practices.• Screen, interview, and assess candidates to ensure strong role fit and cultural alignment prior to progressing them through the interview lifecycle.• Led a team of 4 recruiters during strategic hiring initiatives, overseeing execution, stakeholder communication, and delivery against hiring goals.• Coordinate closely with post-offer and onboarding teams to ensure smooth offer management and seamless onboarding, contributing to strong retention outcomes.• Prepare and deliver quarterly global recruitment presentations, highlighting hiring performance, diversity metrics, project outcomes, and forward-looking strategies.• Track and analyse recruitment data including application volumes, pipeline health, diversity statistics, and time-to-fill, ensuring accurate reporting and continuous improvement.• Conduct monthly audits across recruitment systems to maintain data integrity, compliance, and process excellence.

Education

• Amity University

  B.Tech, Computer Science

  2014 — 2018