Sushmita Sonar
CSE DHL ecommerce
- Role
- Customer Service Executive at DHL eCommerce
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Executive
Mar 2019 — Present · Mumbai, IN
To handle all customers enquires regarding DHL’s service accurately, consistently, and with confidence: provide information on transit time, customs paperwork requirement, packaging, customs clearance delays, simple account and sale question. Assisting Amazon and eBay customers to provide full tracing service for customers and other DHL stations by investigating undelivered, returned, misrouted, delayed, lost & damaged shipments.
Skills
- Screening
- Recruiting
- Understand the Requirement,Post the Job in Portal,Search & Shortlist the Cv
- Ability to Cultivate and Build Relationships,Big-Picture Thinking ,Strong Follow
- Team Management
- Interviews
- Performance Management
- Employee Engagement
- Talent Management
- Technical Recruiting
- Executive Search
- Coordinate Background Screening and Conduct New Hire Orientation.
- Management
- Human Resources
- Onboarding
- Employee Relations
- Interviewing
- Talent Acquisition
- Sourcing
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