Sushmita Singha
Branch Operations Head | Post graduation diploma in banking operations
- Role
- Branch Operations Head at Axis Bank
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sushmita Singha
Graduated with a Postgraduate Diploma in Banking Operations from NIIT Guwahati and a Bachelor of Commerce from Gauhati University, specializing in Accounting and Finance. Currently serving as Branch Operations Head at AXIS BANK, contributing to branch operations, business acquisition, and regulatory compliance. Core competencies include retail banking, business planning, and operations management, supported by strong expertise in customer service. At AXIS BANK, collaborated with teams to streamline operations, enhance compliance, and drive business growth. Focused on fostering a collaborative environment to achieve organizational goals while maintaining a strong emphasis on client relationship management. Motivated by opportunities to align operational strategies with growth objectives, ensuring sustainable success for the organization.
Experience
Branch Operations Head
Sep 2025 — Present · Gurugram, IN
Manages daily branch activities, focusing on operational efficiency, regulatory compliance, risk management, and team leadership. Also ensure seamless customer service, oversee cash management, and enforce security protocols, while supporting sales targets and driving process improvements.
Education
Gauhati University
Bachelor of Commerce - BCom, Accounting and Finance
NIIT Pune
Post graduation diploma in banking operations , Banking, Corporate, Finance, and Securities Law
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