Sushmita S
Advisor Ii Technical Support @Concentrix
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WORK HISTORY
Advisor Ii Technical Support @Concentrix
Hamilton, ON, CA
EDUCATION
Sydenham College of Commerce and Economics
Bachelor of Commerce - BCom, Business/Commerce, General
University of Mumbai
Masters in Commerce - Marketing, Business/Commerce, General
ABOUT SUSHMITA S
Concentrix benefits from expertise in customer service and technical support, leveraging a strong foundation in service orientation and administrative assistance. With a Master’s in Commerce - Marketing from the University of Mumbai and prior roles at Tech Mahindra and OUD India, supported diverse teams, ensuring operational efficiency and client satisfaction. Certified in customer service, social media marketing, and project management, contributing to streamlining processes and enhancing customer value. Focused on delivering exceptional support experiences through collaborative problem-solving and effective communication.
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